VAT Relief Guidelines

VAT relief for the disabled or chronically ill (including Diabetes and Parkinson’s Disease)

All our products on are available without VAT for those entitled to exemption. Our prices are displayed on the website without VAT.

If you are chronically sick or disabled, most items on our website are available free of VAT if you are buying them for personal and domestic use and they are relevant to your condition.

To claim VAT relief, the individual or individuals living at the delivery address provided, must have a relevant disability.

This gives scope for relief to be claimed even if you are buying on behalf of someone entitled to exemption.

Please enter details at checkout to claim VAT relief.

If you are unsure as to your status, please check with your local Customs and Excise VAT office who will be able to confirm your eligibility or click here to see an information page on the HMRC website.

VAT relief for charities

In many circumstances, charities in the UK do not have to pay VAT.

If you are buying on behalf of a registered charity and want to claim tax relief, please state this as you check out of the website.

For more information, please visit this official website:

Please feel free to contact us if you have questions about any aspect of VAT relief, and we will try to help.